Shipping methods and costs at a glance
Shipping costs under 25€ value of goods:
The shipping costs are €4.99 within Germany. From €25 value of goods, shipping to Germany and Austria is automatically free for .
Standard (€4.99 shipping costs within Germany)
86% of all online orders placed by 12 noon are delivered insured by DHL on the next working day .
Express Next Day (Guaranteed 6 p.m. delivery plus €5.90)
If you need your order urgently: All online orders placed on weekdays (Monday to Friday) by 3:00 pm are guaranteed to be delivered by UPS Express by 6:00 pm the following working day (Monday to Friday) . Please note that in many locations UPS does not deliver on Saturdays.
We offer the following payment options
Cash on delivery
For deliveries within Germany by DHL and UPS, you have the option of paying for your order by cash on delivery. You pay the invoice amount in cash to the parcel carrier upon receipt of the goods. Please note that often only cash can be accepted.
Cash on delivery orders are subject to additional charges of €5.90 each.
Payment by cash on delivery has been even easier since 01.03.2018. The additional service fee of €2.00 is no longer paid separately to the postman, but forwarded directly by us in accordance with DHL specifications. The price remains unchanged.
Payment in advance
Pay for your order simply and risk-free in advance. In the order confirmation e-mail you will receive the content of your order, as well as the invoice amount and bank details.
Payment via PayPal
Pay securely and conveniently via PayPal. All you need is your e-mail address and your password. You can pay quickly and easily with just two clicks.
Payment by credit card
We accept VISA, Mastercard and American Express. After successful verification, your order will be dispatched immediately, provided your products are available. Simply select payment by credit card in the order process.
Payment by invoice
Order first, then pay. Once the invoice has been created, you can pay it within the selected period.
The invoice will be sent to you conveniently by e-mail.
Payment by instalments
Stay flexible and pay the invoice amount conveniently in monthly instalments. Simply select "Klarna instalment purchase" in the order process and the monthly instalments for your order will be displayed.
Payment via Amazon Pay
Log in with your Amazon customer account to complete your order quickly and conveniently. You simply pay with the address and payment information you have stored with Amazon.
International shipping costs
Shipping costs to Austria:
The flat-rate shipping fee is €4.99 per parcel including packaging and insurance. The goods will be dispatched immediately after receipt of payment.
Shipping costs to Switzerland:
The flat-rate shipping fee is €12.90 per parcel including packaging and insurance. The goods will be dispatched immediately after receipt of payment.
Shipping costs to all other countries:
The shipping costs are stored in the order process and should be found out before ordering if necessary. The goods will be dispatched immediately after receipt of payment. We expressly reserve the right to change the shipping costs.All countries and delivery costs
Your security is important to us
To ensure that your data does not fall into the wrong hands, we encrypt your personal data during the login or order process using the SSL (Secure Layer) method. This is a proven and very secure data transmission method on the Internet. Using the SSL procedure, your data is anonymised and encrypted before it is transmitted to our server, so that a third party cannot reconstruct it.